Questions about your Jewels
Core materials & authenticity
Is your jewelry real 925 sterling silver?
Yes. Our pieces are crafted in 925 sterling silver (92.5% pure silver) with protective finishes for everyday wear and easy care.
Are the gemstones genuine and semi-precious?
Yes—we use real, semi-precious gemstones (opal, topaz, amethyst, garnet, moonstone, tanzanite, peridot, tourmaline, and more), selected for color and clarity.
Is 925 sterling silver hypoallergenic and nickel-safe?
Most people find 925 silver comfortable for daily wear. Our finishes are nickel-safe; if you’re sensitive, choose rhodium-finished pieces and keep them clean and dry.
Everyday wear & care
Can I shower or sleep in sterling silver gemstone jewelry?
Occasionally is fine, but for best longevity remove jewelry before showering, swimming, workouts, or sleep. Water, sweat, and shampoos can dull stones and silver.
Does sterling silver tarnish? How do I keep it shiny?
All silver can patina. Daily wear + a quick wipe with a soft cloth keeps it bright. If it dulls, use a silver-safe polishing cloth; store in an airtight pouch.
How do I clean gemstone jewelry at home?
Use mild soap + lukewarm water, rinse, dry fully. Avoid harsh chemicals and ultrasonic cleaners—especially for opal, moonstone, tanzanite.
Stone-specific care: what should I avoid?
- Opal / Moonstone: avoid heat swings, chemicals, ultrasonic.
- Topaz / Amethyst / Garnet / Peridot / Tourmaline: gentle soap + water only; no abrasives.
- Tanzanite: extra gentle; avoid steam and ultrasonic.
Fit, sizing & stacking
How do your ring sizes run?
True to US sizing. Most styles come in US 5–9 (additional sizes on select designs). For stacking, consider sizing one band ¼–½ up.
What necklace lengths work for layering?
Everyday lengths are 16–20 in with adjusters. Start with a 16–18" pendant and add a 18–20" chain for a clean, layered look.
Do your bracelets fit small or large wrists?
Our chains/bangles include extenders for a tailored fit. For a snug stack, measure your wrist and add ~0.5"–0.75".
Meaning & gifting
Which gemstone should I choose for focus, calm, courage, or growth?
- Focus & clarity: topaz, zircon
- Calm & intuition: amethyst, moonstone, opal
- Courage & confidence: garnet, citrine
-
Growth & renewal: peridot, emerald
Pick what resonates; every piece is designed for everyday intention.
Is this good for gifting?
Yes—pieces arrive gift-ready with care tips. Consider birthstones or the recipient’s intention (focus, calm, courage, growth).
Quality & finishes
Is your silver plated? Will the color last?
We use 925 sterling silver with durable protective finishes (e.g., rhodium) to slow tarnish and keep a bright tone with normal care.
Are your settings secure for daily wear?
Yes—our minimal settings are engineered for everyday durability. Still avoid hard knocks, chemicals, and extreme heat.
Orders, shipping & returns
How fast do you ship and what’s your return window?
Orders typically dispatch quickly; returns are accepted within a reasonable window for unworn items in original condition. See our Shipping & Returns page for current details.